Delivery policy

We offer fast and safe delivery service to any place. You will get your orders within 48 hours.

Standard (Registered AirMail delivery)

As a rule, this kind of delivery takes 14-21 days from the day of order shipping. Don’t forget that the deadline for a similar option is 30 days. In addition, the orders are sent discreetly (you will find them in your letterbox). The packages shipped by this type of service can’t be tracked.

If you made your order on Saturday or Sunday, it would be shipped on Monday. We will send you an automatic notice by electronic mail once your order is accepted and shipped.

We never process the clients’ orders on the weekend. We ask you to wait for two working days before your order is dispatched.

Bulk orders (more than 120 pills) will be delivered in various orders and will not arrive on the same day. Generic and brand medications will be shipped in separate packages and will also be delivered on different days.

EMS delivery (quick delivery with the opportunity to monitor the order online)

For those who need a faster service, we offer EMS delivery. Generally, it takes seven working days from the order shipping moment, and we send it via Express Mail Service. Remember that the deadline for a similar option is 14 days. In this case, we will give you a tracking code for your orders as soon as it is shipped.

Delivery guarantee

We will re-send your order for free if your order is damaged or an order is incomplete. In such a case, feel free to contact us and ask to send your order once more. We do everything possible to provide a full and efficient service.

Order Status Guarantee

All our customers can control their accounts and track the status of their orders online. Feel free to contact us round-the-clock by phone or via Feedback Customer Service. Our staff will gladly answer all of your questions in the shortest possible time.

Order cancellation

You can easily cancel your order within 24 hours after placing it or if we have not dispatched yet. For this, you should contact our Feedback Customer Service or call us by phone. Our staff will answer you as soon as possible.

Chargeback policy

Remember that chargebacks are not welcomed, and any dispute can generally be resolved by means of sending a ticket or contacting us. If you raised a chargeback with your order, you might be forbidden to place a new order not only at affiliated sites but at all websites of the pharmacies, so you’ll not be able to make orders at their webpages.

Return and refund policy

Make sure to indicate a valid shipping address in the order form, because any mistake can cause the failure to deliver the ordered goods. Therefore, we recommend you to double-check your notes before making the order. If you notice that you’ve provided the wrong address, get in touch with us as quickly as possible to fix the mistake. If you didn’t receive your order for the reason of the wrong shipping address, you would not get a refund.

If the client is not satisfied with our products’ effect, you can send an order back within one month. Once we receive the package, we will start the return process.